Counselling

Why counselling?

As we go about this journey called life, we will inevitably face difficult situations. Perhaps a loved one has passed on; or you have lost a job. Perhaps you are caught in a cycle of marital strife that cannot seem to be resolved. These situations may cause you to feel anxious, depressed or hopeless. We can provide a listening ear to help you better manage and cope.

Who are we? 

We are trained professionals with a passion for helping others. We practise as psychologists, counsellors and social workers, and offer our expertise at Hope Church Singapore on a voluntary basis.

What counselling services do we offer? 

The counselling services offered at Hope Church Singapore are aimed at helping individuals to cope more effectively with life’s challenges, and stimulate personal growth and development. Through this process, we hope that individuals will encounter Jesus Christ, and eventually move toward spiritual growth and maturity. Our counselling approach is Christ-centred, based on Biblical values, and empowered by the Holy Spirit.

Some of the areas which we can help in include (not an exhaustive list):

  • Low self-esteem
  • Life transitions
  • Stress and anxiety
  • Grief/loss
  • Guilt & Forgiveness
  • Anger management
  • Depression

For marital and family issues, please approach our family life ministry at flm@hopesingapore.org.sg.

What about privacy? 

We care about your privacy, and understand that counselling may involve sharing deeply personal thoughts and feelings. Please be assured that all information shared during the sessions will be kept strictly confidential.

On your first visit, we will provide you with a set of forms that delineate the legal boundaries of confidentiality and our professional code of ethics. If you have further questions, please feel free to discuss them with your assigned counsellor.

How to make an appointment?

If you have further queries, or wish to make an appointment, please email us at counsel@hopesingapore.org.sg.

FAQ

Seeking Help at Hope Church Singapore

Do I have to be a Christian to engage your counselling services?

We welcome both Christians and non-Christians. However, the sessions will probably be most effective for you if you are comfortable with our counselling approach, which is Christ-centred, based on biblical values and empowered by the Holy Spirit.

Do I have to be a Hope Church Member to engage your counselling services?

Priority will be given to Hope Church members and their next-of-kin, followed by those who are regularly visiting our church.

Do your counsellors see clients who are 16 years old and below?

The Hope Counselling ministry is run by volunteer counsellors and may not be able to provide the support that minors need. Hence, it would be better for younger clients to seek help at their local Family Service Centre (FSC), or from other trained professionals.

To locate your nearest FSC, please go to this website and key in your postal code: https://www.msf.gov.sg/dfcs/familyservice/default.aspx

Parents or guardians who still require assistance from the church for the minor will be referred to the respective pastoral leaders.   

If I have stopped my counselling, can I start again? Will I be assigned to the same counsellor?

Yes, you can start again. You will probably be assigned to the same counsellor as before.

Our Counselling Approach and Team

What is the difference between Christian Counselling and Secular Counselling?

The Christian counsellor is a deeply committed servant of the Lord Jesus Christ and is guided by the Holy Spirit. The goal of Christian counselling is to help clients cope more effectively with problems of living; stimulate personal growth and development; and assist individuals to move from self-defeating patterns to positive life patterns. The goal is also to help these clients to encounter Jesus Christ and eventually move toward spiritual growth and maturity. Not all psychotherapies are in line with biblical teachings and thus they will not be used with clients. In Christian counselling, some of the spiritual disciplines such as the following may be incorporated:

  • Prayer
  • Journal keeping
  • Scripture Homework
  • Scripture teaching
  • Reading Christian books
  • Worship
  • Forgiveness
  • Hearing God’s voice

In secular counselling, the counsellor may or may not be a Christian. The goal of the counselling would not aim towards bringing the individual to encounter Jesus Christ nor move forward in spiritual growth and maturity. However, there is a general direction unto spirituality. There are no restrictions placed on the psychotherapies to be used as long as the counsellors deem it fit for the case and clients are agreeable to it. Generally, spiritual disciplines are not included in secular counselling. 

How qualified are the counsellors in Hope Church?

All of our counsellors have received training. Some are professionally trained in psychology, counselling, social work and/or pastoral counselling. Others have attended counselling courses at HopeSem, Hope Church’s in-house seminary to train leaders and ministers.

What is the waiting time before I am assigned a counsellor?

The waiting time varies from one week to a month or more depending on the caseload of our volunteer counsellors. Priority will be given to Hope Church members or regular visitors to our church.

In the event of a long wait, you may wish to seek help from the following Christian counselling agencies:

Organisation

Website/ Contact

Care  & Counselling Centre

counsel.org.sg

Focus on the Family Singapore

family.org.sg

Care Corner

carecorner.org.sg

[Note: also offers a free counselling hotline – 1800-3535-800]

Grace Counselling

gracecounsellors.com

Wesley Counselling

wesleymc.org/wesley/counselling/counselling/weslely-counselling-services

Singapore Bible College

sbc.edu.sg/en/academic-information-mainmenu-37/school-of-counselling-mainmenu-117/440-the-haven-centre-for-help-healing-a-hope

Christian Counselling Singapore

christiancounsellingsingapore.com/

Bethel Family Life & Counselling

bethel.org.sg/our-key-ministries/pastoral-ministry/family-life-counselling 

 

Can I choose the gender of my counsellor?

Please let us know if you have a preference for a male or female counsellor. Otherwise, the counselling team will review the case presented and assign the most appropriate counsellor for you.

Can I change my counsellor if I am unable to relate to him/her?

Counsellors are matched to clients based on a variety of factors, including the client’s needs, and the counsellor’s particular areas of expertise. As such, we recommend that you attend at least a few sessions with your assigned counselor before evaluating whether you wish to switch counsellors.

Session Details 

How long is one session?

Each session usually lasts about one hour, although longer or shorter sessions may also be arranged.

Please allow at least an hour for the first appointment. This first appointment is crucial as it is when we evaluate the fit between you and your assigned counsellor, and also make key assessments on how best we can help you. 

What is the cost per session?
  • Per hour-long session:

    • $20 per session for couples/family (regardless of whether one or more of the parties attend a single session)
    • $10 per session for working adults
    • $5 per session for students/non-working adults
    • Mode of payment: Cash

    Sessions are charged per hour, or part thereof. For instance, if you are paying $10 for a session booked from 1:00 – 2:00pm and it ends at 2:15pm, you will be charged a total of $20. Please also note that you will be charged the full cost if you re-schedule or cancel your appointment less than 24 hours before the start of the session.

Are there cancellation charges if I miss my appointment?

Yes there will be cancellation charges. In order to be effective, therapy needs to take place on a regular basis. The best results occur when appointments are consistently scheduled and regularly attended. If you need to cancel or reschedule an appointment, please notify us at least 24 hours prior to your scheduled appointment so that we may be able to offer your appointment to someone else. If you fail to do so, you will be charged for the missed session. This is a standard practice within the counselling profession.

There are no cancellation charges if you cancel/reschedule your appointment more than 24 hours before your scheduled appointment.

How can I change my appointment?

Please write in to counsel@hopesingapore.org.sg. There are no cancellation charges if you cancel/reschedule your appointment more than 24 hours before your scheduled appointment.

Where does counselling take place? Can it take place at my home?

The counselling will usually take place in the church premise at the designated counselling room at Level 8, Textile Centre, 200 Jalan Sultan, Singapore 199018.

If the counselling room is unavailable, another room will be booked for the session. If all rooms in church are unavailable, the sessions may be conducted at the counsellor’s place of practice, or your appointment may be rescheduled.

Prior to each counselling session, the counselling ministry administrator and/or the counsellors themselves will confirm the details of your session.

How often are the sessions conducted?

Sessions are usually scheduled on a weekly basis. This frequency allows most clients to identify and address issues in a timely manner, while also giving them the time to reflect on and apply what they have learnt in between sessions.

However, at times, meeting once a week may not be the right frequency to facilitate the necessary change. In these cases, the counsellor will assess the situation and arrange for the appropriate frequency of sessions.

How long is the entire counselling period? When can I stop?

Most counselling relationships last an average of 3 to 10 sessions. However, more complex cases may require a longer counselling period.

Can I ask my friend or family or mentor to accompany me during the counselling sessions?

You may ask your friend, family or mentor to accompany you for the first appointment. For subsequent sessions, we generally encourage you to attend alone, unless it is a group therapy session.