Hope Church Singapore wishes all members a blessed birthday!

From 2018, all Hope members will receive a one-time-off $5 Grab promo code via SMS on their birthday. The promo code is valid for 2 months from the date that members received the SMS and is transferable.

In order to receive this gift, all Hope members must ensure their details on e2hope are correct at least 30 days before their 2018 birthday.

For questions, please see the FAQ below or write in to belong@hopesingapore.org.sg.

Terms and Conditions apply.

 

FAQs

1. How do I use the Promo Code?
1. Download the Grab app from the Apple App store or the Google Play store.
2. On the Grab App booking screen, select your pick-up and drop-off points.
3. Choose the vehicle type and choose your preferred payment method.
4. Enter the Promo Code (specified in your SMS) in the promo code field.
5. Tap ‘Book’ and enjoy your discount.*
6. Upon successful booking, you’ll automatically receive a notification.

*Note that the fare displayed on the booking screen refers to the fare before the discount is applied.

2. Can the Promo Code be used for all Grab rides?
The Promo Code can be used for GrabCar, GrabTaxi, and other Grab services (except GrabHitch).

3. What is the validity of the Promo Code?
The Promo Code is valid for 2 months from the date you received the SMS.
Please note that there will be no renewals of expired codes or extensions of validity.

4. Can I choose when to use the Promo Code?
Yes, as long as the Promo Code is used within the stated validity period, which is 2 months from the date you received the SMS.
Simply enter the Promo Code which is specified in your SMS.

5. What do I do if I do not need the Promo Code?
We encourage you to transfer your Promo Code to someone else who can use it within the stated validity period, which is 2 months from the date you received the SMS. You can bless someone or use it to bring a visitor to church.

6. My promo code does not work, what should I do?
Please ensure that you have entered the correct Promo Code and met all the necessary conditions of your code (not available for GrabHitch).
If it still does not work, please contact us at belong@hopesingapore.org.sg and we will do our best to address the issue.

7. It was my birthday but I did not receive my Promo Code.
This initiative is exclusively for members of Hope Singapore. If you are not yet a member, you can find out how you can become one here.
If you are our member but you did not receive your Promo Code, please check that your email, birthdate and mobile number are updated on e2hope at least 30 days before your 2018 birthday. Please note that if these updates are done after your birthday, you will miss the gift this year as the Promo Code cannot be extended beyond your 2018 birthday.

8. I updated my e2hope account after my birthday, can I still get my Promo Code?
We regret to inform you that you have missed the gift this year, as the Promo Code cannot be extended beyond your 2018 birthday.

9. I became a member of Hope Church Singapore after my birthday month. How do I redeem my Promo Code?
We regret to inform you that you have missed the gift this year, as the Promo Code cannot be extended beyond your birthday month.

10. Can I exchange the promo code for a $5 cash value if it is not used?
This Promo Code cannot be converted to a $5 cash. If you do not plan to use the Promo Code, we encourage you to transfer it to someone else within the stated validity period.

Terms and Conditions

  1. Hope Church Singapore is not in any way affiliated with Grab Singapore. This promotion is one-time off arrangement.
  2. Promo Code is unique and its validity is 2 months from the date of issue, which is 2 months after the Hope member receives the SMS.
  3. Promo Code will not be extendable after its validity.
  4. Promo Code cannot be combined with other promo codes by Grab.
  5. Hope Church Singapore is not liable in the event the Promo Code is deemed invalid due to cancellations by the passenger and/or driver, or any other situations which arise during the booking process.